This Privacy Policy governs the manner in which Narrabeen collects, uses, maintains and discloses information collected from users of the Narrabeen website. This privacy policy applies to the site and all services offered by Narrabeen.
We may collect personal information from users in a variety of ways including, but not limited to, contact form correspondence and upload of project briefs from clients. We will discuss how we store this information and for how long in our privacy policy.
Users may be asked for, when appropriate, their name, email address, postal address and phone number. We will only collect this information when you voluntarily supply it to us and you can always refuse to give any information, as long as we have sufficient information to contact you with if you’ve made a contact submission or job application.
We may collect non-personal identification information about users when they interact with our website. This information may include the browser name, type of computer and technical information which will give us more of an insight of their connection with our site such as the operating system and internet service providers.
On our website, we use cookies to enhance user experience. The cookies we use do not store personally identifiable information. A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. The cookie allows web applications to respond to you as an individual and therefore allow you to have the best user experience by tailoring its operations to your needs, likes and dislikes by gathering and retaining information about your preferences.
Cookies give you a better user experience on our website but in no way gives us access to your computer or gives us any information about you – other than the data you choose to share with us. It is your right to accept or decline cookies.
We have listed below the main cookies we use and an explanation as to the cookies main purpose:
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| cookieyes-consent | 1 year | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on their subsequent visits to this site. It does not collect or store any personal information of the site visitors. |
| ct_pointer_data | session | CleanTalk sets this cookie to prevent spam on the site’s comments/forms, and to act as a complete anti-spam solution and firewall for the site. |
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _hjIncludedInSessionSample_1913417 | 2 minutes | No description |
| _hjFirstSeen | 30 minutes | Hotjar sets this cookie to identify a new user’s first session. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. |
| _hjAbsoluteSessionInProgress | 30 minutes | Hotjar sets this cookie to detect the first pageview session of a user. This is a True/False flag set by the cookie. |
| _ga | 1 year 1 month 4 days | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| _gat_gtag_UA_* | 1 minute | Google Analytics sets this cookie to store a unique user ID. |
| _gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| __utmt_UA-* | 10 minutes | Google Analytics sets this cookie to gather statistical information about user behaviour on the website. |
| _gat_UA-* | 1 minute | Google Analytics sets this cookie for user behaviour tracking. |
| _hjSessionUser_* | 1 year | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
| _hjSession_* | 30 minutes | Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| __kla_id | 1 year 1 month 4 days | Cookie set to track when someone clicks through a Klaviyo email to a website. |
| __utma | 1 year 1 month 4 days | This cookie is set by Google Analytics and is used to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. |
| __utmc | session | The cookie is set by Google Analytics and is deleted when the user closes the browser. It is used to enable interoperability with urchin.js, which is an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. |
| __utmz | 6 months | Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. |
| __utmb | 30 minutes | Google Analytics sets this cookie, to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics. |
Please be aware that our Privacy Statement does not apply to other websites and does not imply any endorsement and will generally only be used for reference. We accept no responsibility for the content, advertising material or inaccuracy of third party sites if you access other sites using a link on our website or if you link to our site from another website.
Narrabeen may collect and use users personal information for the following purposes:
1. To improve our website
Your input is important to us and we look to always be updating our website to offer the best user experience. Providing relevant content and case studies to see how we would help with your project is something we’re always looking to improve.
2. To send email campaigns
If a user has opted in to our mailing list or is a current client of ours, from time to time you may receive email marketing from us. On every email you will have the opportunity to unsubscribe from our emailing list if you should wish and it is always your right to opt in and out of such correspondence as you wish. Unsubscribe and you will be immediately removed from our database.
We do not sell or trade users personal information to others. We may use third party service providers to help us operate our business and the site or administer activities on our behalf and be required to share this information with them, provided that you have given us your permission.
Narrabeen has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page to see any changes and stay informed on how we are protecting your data.
By using this site, you signify your acceptance of this policy. Your continued use of the site following changes to the potsting of this policy will be deemed your acceptance of said changes.